Puzzle Solutions Holdings LLC

Armed Security & Guest Safety Officer

Location : Location US-TN-Nashville
Category
Hospitality
Position Type
Full-Time

Position Overview

AndrewJacksonHermitage

Now Hiring: Armed Security & Guest Safety Officer
Full-Time | Onsite
Location: Nashville, TN
Pay: $18.00 per hour
Benefits: Medical, Dental, Vision & 401(k)
 
Protect a Historic Landmark. Serve the Public. Make an Impact.
 
The Andrew Jackson Foundation is seeking a dependable and professional Armed Security & Guest Safety Officer to help maintain a safe, secure, and welcoming environment at The Hermitage, one of Tennessee’s most recognized historic destinations.
 
This is more than a traditional security position. You’ll play an important role in protecting guests, employees, buildings, museum collections, and the historic property while also contributing to a positive visitor experience.
 
If you are observant, responsible, calm under pressure, and enjoy a role that combines security, public service, and outdoor work, we encourage you to apply.
 
Position Overview
The Armed Security & Guest Safety Officer will support the day-to-day safety and security of the property through regular patrols, access control, alarm monitoring, incident response, and guest assistance.
 
This role requires someone who can remain alert and professional while interacting with visitors, responding appropriately to changing situations, and following established security procedures.
 
What You’ll Do
Security & Property Protection
  • Open, secure, and inspect buildings according to operational schedules
  • Conduct regular patrols throughout the property, buildings, and outdoor grounds
  • Monitor and respond to fire, burglar, panic, and other security alarm systems
  • Observe for safety hazards, suspicious activity, theft, property damage, or other security concerns
  • Control access to restricted areas, including museum and collections spaces
  • Report security concerns and assist with maintaining a safe environment for guests and employees
  • Follow established procedures during incidents, emergencies, and other unexpected situations
Incident Response & Reporting
  • Respond appropriately to accidents, security incidents, and emergency situations
  • Prepare accurate and detailed incident, activity, and security reports
  • Document relevant observations and communicate concerns to leadership as needed
  • Maintain confidentiality and exercise sound judgment when handling sensitive situations
Guest Service & Event Support
  • Provide professional and courteous assistance to visitors, staff, and guests
  • Help maintain an անվտանգ and welcoming atmosphere throughout the property
  • Assist with traffic flow, parking, and crowd management during special events
  • Provide transportation assistance for visitors and staff when needed
  • Communicate clearly and professionally while enforcing security procedures
What We’re Looking For
Required Qualifications
  • High school diploma or GED equivalent
  • Valid Tennessee Driver’s License
  • Ability to obtain and maintain Tennessee Armed Security Certification; training may be available for qualified candidates
  • Strong communication, teamwork, and interpersonal skills
  • Basic computer skills and familiarity with security or alarm systems
  • Professional demeanor and sound judgment
  • Ability to maintain confidentiality and handle sensitive information appropriately
  • Dependable, observant, and able to remain alert throughout the shift
Preferred Qualifications

The following are a plus but not required:

  • First Aid certification
  • CPR certification
  • AED certification
  • Firearm training and qualification
  • Previous experience in security, public safety, law enforcement, military service, or a related field
  • Experience working in a customer-facing or public environment
Physical Requirements
This is an active, hands-on position. Candidates must be able to:
  • Walk several miles during a shift
  • Stand or sit for extended periods
  • Lift and carry up to 50 pounds unassisted
  • Work outdoors in varying weather conditions
  • Bend, climb, stoop, and perform active patrol duties
  • Remain alert and responsive throughout extended shifts
Why Join The Hermitage?
  • Work at one of Tennessee’s most iconic historic destinations
  • Play an important role in protecting people, property, and valuable historic collections
  • Combine security responsibilities with public service and guest interaction
  • Enjoy a full-time position with a comprehensive benefits package
  • Medical, dental, and vision coverage
  • 401(k) retirement plan
Join a mission-driven organization dedicated to preserving history and creating meaningful experiences for visitors
 
Apply Today
If you are looking for a rewarding security opportunity where you can protect a historic property, serve the public, and make a meaningful impact every day, we’d love to hear from you.
Apply today and join the team at The Hermitage.

 

Pay Range

USD $18.00 - USD $18.00 /Hr.

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